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31 JULY 2010

Welcome to 

Loyalty Magazine

Loyalty Magazine reports on customer retention,loyalty schemes, rewards, affinity, CRM, call centre issues, direct and viral marketing, mobile and internet channels for both B2B and B2C enterprises. It covers all global markets and business sectors, including retail, financial services, travel and hotels, telecoms and electronic commerce.
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Events
21-22 September
Retail Banking
Prague
www.jacobfleming.com/
15-18 November 2010
Loyalty World
London
www.terrapinn.com/2010/lw/
29-30 September






The Customer Show
Suntec, Singapore
www.terrapinn.com/2010/customerasia/index.stm
21-22 September 2010





Call Centre & Customer Management Expo
NEC Birmingham, UK
Call Centre & Customer Management Expo is Europe's no.1 exhibition and conference for customer contact and customer management solutions. It brings together leading suppliers and visitors under one roof, offering a blend of integrated customer solutions, cutting-edge education offerings and unique networking opportunities. For more information please visit our website www.callcentre-expo.com
2-3 August 2010






Customer Experience and Service Innovation 2010
Singapore
The conference will discuss key issues, best practices and will propose solutions on tough customer experience problems. It offers priceless opportunities to attain a diversified spectrum of practical solutions to deal with the ever-changing issues in targeting on going customer loyalty and mitigating customer churn.
www.marcusevans.com/marcusevans-conferences-event-details.asp?
September 13 -16





Call Centre Canada
Toronto
 IQPC’s Call Centre Week Canada conference will help you find new and innovative ways to boost employee morale, balance cost cutting with improved productivity and at the same time as increasing levels of customer service.
www.callcentrecanada.ca/
September 20-22
Customer Feedback Week
Chicago, IL
www.customerfeedbackweek.com/
7 October 2010





The Prepaid Awards 2010
London
www.prepaidawards.com/



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