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16 DECEMBER 2018

 

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article thumbnail Monday, 10 December 2018

An acquisition and merger later, how is loyalty for Sainsbury’s?
A more personalized Nectar eagerly awaited by both stores and FMCG brands

When Sainsbury’s bought Nectar in February this year for £60m, it did so with the express purpose of understanding its customers “better than anyone else”. Read more ...

 
     

Latest feature
     
 
SPECIAL REPORT: Chinese payment giants “light years ahead”

Customer loyalty chief tenet of model
Alipay acceptance at 7-Eleven
US$15.5 trillion in mobile payments in 2017

China has embraced mobile payments with such enthusiasm, the rest of the world appear to be technology deniers. Alipay and WeChat, the main protagonists, score in terms of technology, user friendliness, number of users and ubiquity. Their data analytics are central to everything they do.


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article thumbnail News - Coalition SchemesWednesday, 21 November 2018

Booost loyalty launched for small retailers
Umbrella programme offering benefits of scale


An umbrella loyalty programme has been launched  with a focus on small retailers. Read more ...

article thumbnail News - Coalition SchemesThursday, 04 October 2018

Fave and Grab combine to grow
Fave and Grab, two of the leading online to offline (o2o) platforms in Southeast Asia, have announced a strategic partnership to accelerate growth for both platforms across the region. The partnership combines the strengths of Fave’s broad merchant network as well as its FaveDeals platform, with Grab’s large user base and growing ecosystem. Read more ...

article thumbnail News - Coalition SchemesTuesday, 11 September 2018

Special report
Restaurant chains moving to an airline loyalty model

Big chains attracted by tiers to encourage spend and boost visits
Profiles of Starbucks, Restaurant Revolution, Wayback Burgers, TGI Fridays, Chick-fil-A
When Starbucks moves, people in loyalty are inclined to look, which is why its announcement during an earnings call that it would be making changes to its loyalty programme caused such a coffee stir. Read more ...

article thumbnail News - Coalition SchemesThursday, 23 August 2018

Being more Virgin
Challenges of running the diverse Virgin Group Company falls to industry veteran
Assessment and comment:
On the face of it, a loyalty programme that encompasses all the Virgin branded companies appears to be a no brainer. The difficulty was how to achieve this when the component parts are no longer under common ownership. Read more ...

article thumbnail News - Coalition SchemesFriday, 15 June 2018

Frequent flyer rewards for private jet charter
Points can be redeemed for future flights
Read more ...

article thumbnail News - Coalition SchemesThursday, 14 June 2018

Canadian coalition scheme targets disgruntled Aeroplan members
Bank and airline partner on programme that will feature multiple brands
Read more ...

article thumbnail News - Coalition SchemesTuesday, 12 June 2018

Luxury concierge service targets UK loyalty market
Offering uses AI to deepen brand knowledge of customers
Read more ...

article thumbnail News - Coalition SchemesMonday, 04 June 2018

Jeep starts two-tier loyalty scheme
Programme features free and subscription offerings
Read more ...

article thumbnail News - Coalition SchemesTuesday, 29 May 2018

Digital rewards start-up raises £1m
Solution replaces loyalty cards with mobiles and payment cards Read more ...

article thumbnail News - Coalition SchemesMonday, 21 May 2018

Asian carrier launches blockchain rewards campaign
Latest in raft of airline initiatives in region Read more ...

News - Coalition Schemes
Booost loyalty launched for small retailers
Administrator - Wednesday, 21 November 2018

News - Coalition Schemes
Booost loyalty launched for small retailers
Administrator - Wednesday, 21 November 2018

article thumbnail News - Coalition SchemesWednesday, 21 November 2018

Booost loyalty launched for small retailers
Umbrella programme offering benefits of scale


An umbrella loyalty programme has been launched  with a focus on small retailers. Read more ...

article thumbnail News - Coalition SchemesThursday, 04 October 2018

Fave and Grab combine to grow
Fave and Grab, two of the leading online to offline (o2o) platforms in Southeast Asia, have announced a strategic partnership to accelerate growth for both platforms across the region. The partnership combines the strengths of Fave’s broad merchant network as well as its FaveDeals platform, with Grab’s large user base and growing ecosystem. Read more ...

article thumbnail News - Coalition SchemesTuesday, 11 September 2018

Special report
Restaurant chains moving to an airline loyalty model

Big chains attracted by tiers to encourage spend and boost visits
Profiles of Starbucks, Restaurant Revolution, Wayback Burgers, TGI Fridays, Chick-fil-A
When Starbucks moves, people in loyalty are inclined to look, which is why its announcement during an earnings call that it would be making changes to its loyalty programme caused such a coffee stir. Read more ...

article thumbnail News - Coalition SchemesThursday, 23 August 2018

Being more Virgin
Challenges of running the diverse Virgin Group Company falls to industry veteran
Assessment and comment:
On the face of it, a loyalty programme that encompasses all the Virgin branded companies appears to be a no brainer. The difficulty was how to achieve this when the component parts are no longer under common ownership. Read more ...

article thumbnail News - Coalition SchemesFriday, 15 June 2018

Frequent flyer rewards for private jet charter
Points can be redeemed for future flights
Read more ...

article thumbnail News - Coalition SchemesThursday, 14 June 2018

Canadian coalition scheme targets disgruntled Aeroplan members
Bank and airline partner on programme that will feature multiple brands
Read more ...

article thumbnail News - Coalition SchemesTuesday, 12 June 2018

Luxury concierge service targets UK loyalty market
Offering uses AI to deepen brand knowledge of customers
Read more ...

article thumbnail News - Coalition SchemesMonday, 04 June 2018

Jeep starts two-tier loyalty scheme
Programme features free and subscription offerings
Read more ...

article thumbnail News - Coalition SchemesTuesday, 29 May 2018

Digital rewards start-up raises £1m
Solution replaces loyalty cards with mobiles and payment cards Read more ...

article thumbnail News - Coalition SchemesMonday, 21 May 2018

Asian carrier launches blockchain rewards campaign
Latest in raft of airline initiatives in region Read more ...

article thumbnail News - Coalition SchemesTuesday, 15 May 2018

easyJet ramps up rewards offering
Airline targets non-returning customers
Chief data officer appointed to drive customer offer
Read more ...

article thumbnail News - Coalition SchemesTuesday, 08 May 2018

flybuys starts major rewards partnership
Australian scheme links with online giant Read more ...

article thumbnail News - Coalition SchemesFriday, 04 May 2018

GDPR phishing warning
Emails pose as consent-seeking requests from major companies Read more ...

article thumbnail News - Coalition SchemesThursday, 19 April 2018

Amex axes rewards scheme
Programme cancelled after partner exodus Read more ...

article thumbnail News - Coalition SchemesMonday, 19 March 2018

Aimia shares surge after Amazon link-up
Positive news for company following loss of Aeroplan fuel partner Read more ...

article thumbnail News - Coalition SchemesWednesday, 28 February 2018

Payback named among top innovators
Coalition scheme is ‘digital turbo charge' for German retailers Read more ...

article thumbnail News - Coalition SchemesThursday, 15 February 2018

Collinson Group partners for airport location services
Tech makes it easier for app users to find lounges and get discounts
Read more ...

article thumbnail News - Coalition SchemesFriday, 02 February 2018

Comment: Good deal or fire sale?
Aimia has sold Nectar to Sainsbury’s for £60m. How can this be a good deal for Aimia? Read more ...

article thumbnail News - Coalition SchemesThursday, 01 February 2018

Sainsbury’s buys Nectar
Aimia offloads coalition scheme to concentrate on Aeroplan
Read more ...

article thumbnail News - Coalition SchemesThursday, 01 February 2018

Retail giant is latest to leave Plenti programme
Move follows relaunch of merchant’s own scheme Read more ...

 
     
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