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16 DECEMBER 2018

 

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article thumbnail Thursday, 13 December 2018

Pizza rewards offered as 5/1 customer carrot
Struggling North America pizza parlour Papa John's is hoping to turn round plummeting sales following a year of PR scandals and falling sales by giving away dough. Read more ...

 
     

Latest feature
     
 
SPECIAL REPORT: Chinese payment giants “light years ahead”

Customer loyalty chief tenet of model
Alipay acceptance at 7-Eleven
US$15.5 trillion in mobile payments in 2017

China has embraced mobile payments with such enthusiasm, the rest of the world appear to be technology deniers. Alipay and WeChat, the main protagonists, score in terms of technology, user friendliness, number of users and ubiquity. Their data analytics are central to everything they do.


Read more ...
 
     
 
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Month's news
 
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article thumbnail News - HospitalityFriday, 07 December 2018

Hyatt SLH loyalty partnership ready to roll
Hyatt launched its loyalty partnership with Small Luxury Hotels yesterday (December 6th). Read more ...

article thumbnail News - HospitalityFriday, 07 December 2018

Hyatt Dining Club launched in India
Hyatt is introducing a new annual subscription lifestyle rewards programme for India to be called Hyatt Dining Club. Read more ...

article thumbnail News - HospitalityWednesday, 05 December 2018

Pizza Hut, Dominos, Subway, My Chili, Starbucks – and Nandos
What does it take to create must-have fast food loyalty ?

What role does loyalty play in the fast food business and is it possible to persuade a customer to buy one type of pizza over another by rewarding them?

The answer is probably yes if the number of fast food outlet loyalty programmes is anything to go by. And then there is the story of Nando’s High Five black card, but more of that later. Read more ...

article thumbnail News - HospitalityMonday, 08 October 2018

Hyatt integrates Exhale into its rewards scheme
Points can be earned for fitness classes and spa therapies
Read more ...

News - HospitalityThursday, 16 August 2018

See you at Hotel & Spa Tech Live
Loyalty Magazine is attending Hotel & Spa Tech Live on September 25th & 26th at Excell and we would love you to come and say hello at our booth.
Read more ...

article thumbnail News - HospitalityTuesday, 17 July 2018

After almost two years of preparation, Le Club merges loyalty programmes
Hotel trend to combine schemes set to continue
Le Club, the loyalty program from AccorHotels is the latest hotel group to feel the need to merge its hotel loyalty programme. The family includes Fairmont, Raffles, and Swissôtel and the merger has taken nearly two years. Read more ...


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article thumbnail
News - HospitalityThursday, 12 July 2018

Hilton uses twitter for some great engagement
Hilton Hotels are doing some great loyalty marketing on Twitter at the moment. Read more ...

article thumbnail News - HospitalityMonday, 18 June 2018

Hotel chain trials facial recognition
Brazil pilot with loyalty members
Read more ...

article thumbnail News - HospitalityThursday, 19 April 2018

Marriott/SPG new programme launches with aspiration as inspiration
Lesson in how to keep 110 million members engaged
Read more ...

article thumbnail News - HospitalityTuesday, 17 April 2018

Marriott unveils details of unified loyalty programmes
Details finally revealed 18 months after merger
Read more ...

News - Hospitality
Hyatt SLH loyalty partnership ready to roll
Administrator - Friday, 07 December 2018

News - Hospitality
Hyatt Dining Club launched in India
Administrator - Friday, 07 December 2018

News - Hospitality
Pizza Hut, Dominos, Subway, My Chili, Starbucks – and Nandos
Administrator - Wednesday, 05 December 2018

News - Hospitality
Pizza Hut, Dominos, Subway, My Chili, Starbucks – and Nandos
Administrator - Wednesday, 05 December 2018

News - Hospitality
Hyatt SLH loyalty partnership ready to roll
Administrator - Friday, 07 December 2018

News - Hospitality
Hyatt Dining Club launched in India
Administrator - Friday, 07 December 2018

article thumbnail News - HospitalityFriday, 07 December 2018

Hyatt SLH loyalty partnership ready to roll
Hyatt launched its loyalty partnership with Small Luxury Hotels yesterday (December 6th). Read more ...

article thumbnail News - HospitalityFriday, 07 December 2018

Hyatt Dining Club launched in India
Hyatt is introducing a new annual subscription lifestyle rewards programme for India to be called Hyatt Dining Club. Read more ...

article thumbnail News - HospitalityWednesday, 05 December 2018

Pizza Hut, Dominos, Subway, My Chili, Starbucks – and Nandos
What does it take to create must-have fast food loyalty ?

What role does loyalty play in the fast food business and is it possible to persuade a customer to buy one type of pizza over another by rewarding them?

The answer is probably yes if the number of fast food outlet loyalty programmes is anything to go by. And then there is the story of Nando’s High Five black card, but more of that later. Read more ...

article thumbnail News - HospitalityMonday, 08 October 2018

Hyatt integrates Exhale into its rewards scheme
Points can be earned for fitness classes and spa therapies
Read more ...

News - HospitalityThursday, 16 August 2018

See you at Hotel & Spa Tech Live
Loyalty Magazine is attending Hotel & Spa Tech Live on September 25th & 26th at Excell and we would love you to come and say hello at our booth.
Read more ...

article thumbnail News - HospitalityTuesday, 17 July 2018

After almost two years of preparation, Le Club merges loyalty programmes
Hotel trend to combine schemes set to continue
Le Club, the loyalty program from AccorHotels is the latest hotel group to feel the need to merge its hotel loyalty programme. The family includes Fairmont, Raffles, and Swissôtel and the merger has taken nearly two years. Read more ...


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article thumbnail
News - HospitalityThursday, 12 July 2018

Hilton uses twitter for some great engagement
Hilton Hotels are doing some great loyalty marketing on Twitter at the moment. Read more ...

article thumbnail News - HospitalityMonday, 18 June 2018

Hotel chain trials facial recognition
Brazil pilot with loyalty members
Read more ...

article thumbnail News - HospitalityThursday, 19 April 2018

Marriott/SPG new programme launches with aspiration as inspiration
Lesson in how to keep 110 million members engaged
Read more ...

article thumbnail News - HospitalityTuesday, 17 April 2018

Marriott unveils details of unified loyalty programmes
Details finally revealed 18 months after merger
Read more ...

article thumbnail News - HospitalityThursday, 05 April 2018

Hilton increases rewards for frequent travellers
Changes could lure dissatisfied members from rival schemes Read more ...

article thumbnail News - HospitalityMonday, 12 February 2018

Bayern Munich partners with hotel chain for loyalty
Programme members can watch matches from suite Read more ...

article thumbnail News - HospitalityMonday, 15 January 2018

Hilton revamps Honors scheme
Programme simplified after customer feedback
Read more ...

article thumbnail News - HospitalityThursday, 16 November 2017

Hotel group rewards members for ordering takeaways
Partnerships with restaurant reservation and food ordering services  Read more ...

article thumbnail News - HospitalityMonday, 13 November 2017

Global Hotel Alliance appoints head of loyalty
Plan to double hotel group’s reward scheme members 
Read more ...

article thumbnail News - HospitalityFriday, 06 October 2017

Wyndham is most generous for rewards payback
Hotels beats off Big Six rivals for member value Read more ...

article thumbnail News - HospitalityMonday, 25 September 2017

Hotel giant partners with Amazon
Members can spend points on eCommerce site Read more ...

article thumbnail News - HospitalityFriday, 11 August 2017

Hotel boosts retention with twin schemes
Extra £155k in revenue in six months Read more ...

article thumbnail News - HospitalityFriday, 28 July 2017

Hotel members can use points to bid at online auctions
More than 30 offers and experiences available
Read more ...

article thumbnail News - HospitalityMonday, 03 April 2017

Hotel scheme tops 50 million members
Landmark reached in burgeoning Chinese market Read more ...

 
     
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