frame_main_header_title
  Home / Features / Mobile frame_main_breadcrumb_about frame_main_breadcrumb_advertise frame_main_breadcrumb_contact    
 
20 JANUARY 2019

 

Banner
Banner
Banner
Banner
  Main Feature  
     
 
article thumbnail Monday, 03 December 2018

SPECIAL REPORT: Chinese payment giants “light years ahead”
Customer loyalty chief tenet of model
Alipay acceptance at 7-Eleven
US$15.5 trillion in mobile payments in 2017

China has embraced mobile payments with such enthusiasm, the rest of the world appear to be technology deniers. Alipay and WeChat, the main protagonists, score in terms of technology, user friendliness, number of users and ubiquity. Their data analytics are central to everything they do.
Read more ...

 
     

Must read
     
 
Be nice to me or I’ll go - Especially if you don’t know my name

Rudeness tops charts
Retail is most definitely going through a period of uncertainty yet it is the really fixable problems like staff rudeness and lack of personalisation and loyalty that are as responsible for defections.
Read more ...
 
     
 
Don't miss
     
 
 
     
Banner

 
 Latest features 
 
   Most read  
 
     
 
article thumbnail Features - MobileTuesday, 06 June 2017

Meet the Sponsor: Bink
What is the Future of the Loyalty Industry? In a phrase, “Payment Linked Loyalty”
Article by Lee Clarke, CEO and co-founder, Bink


Today’s consumer is fast, efficient and digitally savvy. They expect seamless, personalised, end to end solutions that save them time and harness the power of the technology they’re already using. Yet traditional loyalty schemes have evolved very little since their inception in the 1990s, continuing to operate on a plastic card or paper voucher basis. Read more ...

article thumbnail Features - MobileFriday, 05 May 2017

Meet the Sponsors
Interview with Alain Falys, co-founder and CEO of Loyalty Magazine Awards 2017 sponsor Yoyo

Yoyo Wallet has been in existence since 2013 and is one of the most popular digital applications in the UK, offering mobile payment, digital loyalty, pre-ordering and personalised customer interactions. As the UK’s fastest growing mobile wallet, it is currently used at more than 200 corporate head offices and over 50 universities all over the country. Read more ...

Features - MobileThursday, 03 November 2016

Why we won: Turkcell
GNC app: Loyalty Magazine Awards winner of Best Use of Gamification to Enhance Loyalty

Why we won: Turkcell has set a high benchmark for Gamification with a campaign that is targeted, relevant, integrated and largescale, with very impressive numbers Read more ...

article thumbnail Features - MobileFriday, 12 July 2013

Restaurant sector embraces mobile loyalty en masse
Early adoption of apps

It was to be expected that the major food retailers and travel companies would be early users of mobile devices for customer communication and loyalty rewards.

What was unexpected is that the restaurant sector would be a major early adopter, with a flurry of dedicated apps being launched by all types of eating establishments.

Read more ...

article thumbnail Features - MobileTuesday, 21 August 2012

Mobile commerce soars, but social stays flat
Mobile device usage in internet commerce continues to soar but the social channel has remained relatively flat, according to a new report from IBM.

The technology giant has issued a new report containing data on online sales activity in the UK for the year to March 2012.

Read more ...

article thumbnail Features - MobileWednesday, 18 July 2012

Time for telcom loyalty?
As coverage levels between operators and differences in call charges reduce, telcos bring new thinking to the concept of rewards

If there was one mighty bastion that threatened never to fall to the temptations of loyalty rewards, it was telcoms.
Read more ...

article thumbnail Features - MobileFriday, 29 June 2012

Paypal says mobile is crucial on complex purchasing pathway
Retailers must think more about the touchpoints
Loyalty will be much more than just an add-on in the new emerging world of mobile.
Read more ...

article thumbnail Features - MobileFriday, 19 November 2010

Facebook testing the mobile loyalty space
Starbucks offers and the importance of listening

Social Media proved to be a very well attended session at the recent Loyalty World conference in London, and number one attraction was Jonathan Harvey, agency group head for Facebook.
Read more ...

article thumbnail Features - MobileFriday, 01 October 2010

Real-time location-based services: A new opportunity for loyalty marketers?
Brands with established reward schemes can generate a network of 'brand ambassadors' with location-based marketing software currently being developed. The high profile mobile social network/game FourSquare has been in the news almost constantly since signing up its first national brands in Debenhams and Domino's Pizza. Read more ...

article thumbnail Features - MobileFriday, 29 January 2010

No longer a nation of queue lovers
Given that excellence in customer service has been touted as the key big differentiator in pulling out of the recession, it’s unsettling that the UK still suffers from a relatively poor reputation in this regard, says Ian Turner, General Manager Northern Europe at Nuance Communications. One manifestation of this customer service failing is the public’s aversion to ringing call centres. Read more ...

article thumbnail Features - MobileTuesday, 06 June 2017

Meet the Sponsor: Bink
What is the Future of the Loyalty Industry? In a phrase, “Payment Linked Loyalty”
Article by Lee Clarke, CEO and co-founder, Bink


Today’s consumer is fast, efficient and digitally savvy. They expect seamless, personalised, end to end solutions that save them time and harness the power of the technology they’re already using. Yet traditional loyalty schemes have evolved very little since their inception in the 1990s, continuing to operate on a plastic card or paper voucher basis. Read more ...

article thumbnail Features - MobileFriday, 05 May 2017

Meet the Sponsors
Interview with Alain Falys, co-founder and CEO of Loyalty Magazine Awards 2017 sponsor Yoyo

Yoyo Wallet has been in existence since 2013 and is one of the most popular digital applications in the UK, offering mobile payment, digital loyalty, pre-ordering and personalised customer interactions. As the UK’s fastest growing mobile wallet, it is currently used at more than 200 corporate head offices and over 50 universities all over the country. Read more ...

Features - MobileThursday, 03 November 2016

Why we won: Turkcell
GNC app: Loyalty Magazine Awards winner of Best Use of Gamification to Enhance Loyalty

Why we won: Turkcell has set a high benchmark for Gamification with a campaign that is targeted, relevant, integrated and largescale, with very impressive numbers Read more ...

article thumbnail Features - MobileFriday, 12 July 2013

Restaurant sector embraces mobile loyalty en masse
Early adoption of apps

It was to be expected that the major food retailers and travel companies would be early users of mobile devices for customer communication and loyalty rewards.

What was unexpected is that the restaurant sector would be a major early adopter, with a flurry of dedicated apps being launched by all types of eating establishments.

Read more ...

article thumbnail Features - MobileTuesday, 21 August 2012

Mobile commerce soars, but social stays flat
Mobile device usage in internet commerce continues to soar but the social channel has remained relatively flat, according to a new report from IBM.

The technology giant has issued a new report containing data on online sales activity in the UK for the year to March 2012.

Read more ...

article thumbnail Features - MobileWednesday, 18 July 2012

Time for telcom loyalty?
As coverage levels between operators and differences in call charges reduce, telcos bring new thinking to the concept of rewards

If there was one mighty bastion that threatened never to fall to the temptations of loyalty rewards, it was telcoms.
Read more ...

article thumbnail Features - MobileFriday, 29 June 2012

Paypal says mobile is crucial on complex purchasing pathway
Retailers must think more about the touchpoints
Loyalty will be much more than just an add-on in the new emerging world of mobile.
Read more ...

article thumbnail Features - MobileFriday, 19 November 2010

Facebook testing the mobile loyalty space
Starbucks offers and the importance of listening

Social Media proved to be a very well attended session at the recent Loyalty World conference in London, and number one attraction was Jonathan Harvey, agency group head for Facebook.
Read more ...

article thumbnail Features - MobileFriday, 01 October 2010

Real-time location-based services: A new opportunity for loyalty marketers?
Brands with established reward schemes can generate a network of 'brand ambassadors' with location-based marketing software currently being developed. The high profile mobile social network/game FourSquare has been in the news almost constantly since signing up its first national brands in Debenhams and Domino's Pizza. Read more ...

article thumbnail Features - MobileFriday, 29 January 2010

No longer a nation of queue lovers
Given that excellence in customer service has been touted as the key big differentiator in pulling out of the recession, it’s unsettling that the UK still suffers from a relatively poor reputation in this regard, says Ian Turner, General Manager Northern Europe at Nuance Communications. One manifestation of this customer service failing is the public’s aversion to ringing call centres. Read more ...

article thumbnail Features - MobileWednesday, 06 August 2008

To drive social networking and loyalty on mobile, look to the SIM

The humble Subscriber Identity Module or more commonly known as the SIM, has for too long been pushed to the backburner in mobile Read more ...

Features - MobileWednesday, 20 August 2008

Mobile payments report ?
?Special comprehensive report on all the latest developments in m-payments, featuring: M-payments gaining critical mass; Standards; NFC; Couponing; Ticketing; Obopay; Data; MasterCard/US bank trials??
Read more ...

article thumbnail Features - MobileThursday, 12 July 2007

Making mobile customers loyal
How mobile phone technologies are injecting a new lease of life into loyalty programmes. Article by Peter Larsen, Managing Director Europe for Enpocket. Read more ...

 
     
Twitter Linkedin
Read the latest loyalty news & features - only £98 for a full year's access

Banner