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22 JULY 2018

 

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article thumbnail Monday, 16 July 2018

Visa offers digital loyalty program in Latin America, Caribbean
Consumers offered 250,000 redemption optionsVisa has launched Visa Loyalty Solutions, a digital points redemption platform available to all issuing banks in Latin America and the Caribbean. Read more ...

 
     

Latest feature
     
 
Fast, slick and imaginative -

Chuck Ehredt reviews some of this year's Loyalty Magazine Awards winners and discusses trends 2019

However much you think you know about a topic, some things will still surprise you. That’s been my feeling as I mull over this year’s Loyalty Magazine Awards, where Currency Alliance was proud to be Prime Sponsor. You can see the full list of winners here (https://www.theloyaltymagazineawards.com).
Read more ...
 
     
 
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article thumbnail News - HospitalityTuesday, 17 July 2018

After almost two years of preparation, Le Club merges loyalty programmes
Hotel trend to combine schemes set to continue
Le Club, the loyalty program from AccorHotels is the latest hotel group to feel the need to merge its hotel loyalty programme. The family includes Fairmont, Raffles, and Swissôtel and the merger has taken nearly two years. Read more ...

article thumbnail News - Reward SchemesFriday, 13 July 2018

Sky uses loyalty for tenure to cut churn to lowest level ever
Sky VIP wins Best New Loyalty Launch of the Year
Sky says its loyalty programme, which rewards length of tenure, now accounts for 33% of the weekly traffic to its app, while churn is at its lowest ever. Read more ...

article thumbnail News - HospitalityThursday, 12 July 2018

Hilton uses twitter for some great engagement
Hilton Hotels are doing some great loyalty marketing on Twitter at the moment. Read more ...

article thumbnail News - Prepaid CardsFriday, 06 July 2018

SPECIAL REPORT
Big regulatory changes affecting prepaid and gift products

How is ASC606 affecting gift card breakage in the US? Chinese ruling on pre-paid removes US$74.4bn from mobile coffers Big changes are underway that have the potential to significantly alter the business case for prepaid products, and including gift cards. The interesting point is that some of these changes are positive, and some negative. Read more ...

article thumbnail News - Customer InsightThursday, 05 July 2018

Credit Search Barometer provides some millennial understanding
Poor credit history and low credit scores impact customer behaviour

Understanding your customers is a pre-requisite for any type of relationship, and new research about credit scores provides an important window into the lives of millennials. Read more ...

article thumbnail News - Financial ServicesWednesday, 04 July 2018

India payments company expands into loyalty
Hospitality sector also targeted

Indian film production house Dharma Productions has signed a deal with India digital payments company Paytm to introduce a loyalty program. Read more ...

article thumbnail News - Financial ServicesMonday, 02 July 2018

Reputational survey shows banks could do better

But other sectors doing even worse

Banks can hardly be said to do well in the reputation and customer good-will stakes, but even though their scores in a US study show the end of a five year streak of improvement, they still do better than many other industries such as airlines and telecommunications. Read more ...

article thumbnail News - Prepaid CardsWednesday, 27 June 2018

Shoppers buying gift cards for themselves
Millennials lead trend
Read more ...

article thumbnail News - Corporate Social ResponsibilityMonday, 25 June 2018

Morrisons utilises green concerns as a loyalty tool
Retailer introduces bag and container initiatives
Read more ...

article thumbnail News - Reward SchemesMonday, 25 June 2018

Blockchain rewards scheme rolls out in Australia
80 merchants already using programme
Read more ...

News - Hospitality
After almost two years of preparation, Le Club merges loyalty programmes
Administrator - Friday, 13 July 2018

News - Reward Schemes
Sky uses loyalty for tenure to cut churn to lowest level ever
Administrator - Friday, 13 July 2018

News - Hospitality
Hilton uses twitter for some great engagement
Administrator - Thursday, 12 July 2018

News - Prepaid Cards
Big regulatory changes affecting prepaid and gift products
Administrator - Friday, 06 July 2018

News - Customer Insight
Credit Search Barometer provides some millennial understanding
Administrator - Thursday, 05 July 2018

News - Financial Services
India payments company expands into loyalty
Administrator - Wednesday, 04 July 2018

News - Financial Services
Reputational survey shows banks could do better
Administrator - Monday, 02 July 2018

News - Prepaid Cards
Shoppers buying gift cards for themselves
Liam McLoughlin - Wednesday, 27 June 2018

News - Corporate Social Responsibility
Morrisons utilises green concerns as a loyalty tool
Liam McLoughlin - Monday, 25 June 2018

News - Reward Schemes
Blockchain rewards scheme roll out in Australia
Liam McLoughlin - Monday, 25 June 2018

News - Reward Schemes
Flipkart takes on Amazon Prime2
Liam McLoughlin - Friday, 22 June 2018

News - Loyalty Magazine Awards
Tim Mason latest name to headline the Loyalty Surgery 2018
Administrator - Sunday, 27 May 2018

News - Reward Schemes
Community scheme extended after successful trial
Liam McLoughlin - Friday, 08 June 2018

News - Loyalty Magazine Awards
The biggest Loyalty week in the world is nearly here!
Liam McLoughlin - Friday, 01 June 2018

News - Coalition Schemes
Canadian coalition scheme targets disgruntled Aeroplan members
Liam McLoughlin - Thursday, 14 June 2018

News - Loyalty Magazine Awards
Winners announced from a truly global Loyalty Magazine Awards 2018
Liam McLoughlin - Wednesday, 20 June 2018

News - Reward Schemes
Bahrain telco offers home internet rewards
Liam McLoughlin - Thursday, 24 May 2018

News - Marketing
Irrelevant promotions kill off customer loyalty
Liam McLoughlin - Wednesday, 23 May 2018

News - Reward Schemes
Amex tests blockchain rewards
Liam McLoughlin - Wednesday, 30 May 2018

News - Customer Insight
What the British think of Loyalty
Liam McLoughlin - Wednesday, 06 June 2018

News - Coalition Schemes
Digital rewards start-up raises £1m
Liam McLoughlin - Tuesday, 29 May 2018

News - Reward Schemes
Bar and restaurant chain goes blockchain
Liam McLoughlin - Thursday, 31 May 2018

News - Financial Services
Card-linked loyalty app launches in Europe
Liam McLoughlin - Wednesday, 13 June 2018

News - Company news
PayHappy! campaign launches in Germany
Liam McLoughlin - Friday, 01 June 2018

News - Coalition Schemes
Jeep starts loyalty subscription programme
Liam McLoughlin - Monday, 04 June 2018

News - Reward Schemes
Games platform adds blockchain loyalty
Liam McLoughlin - Monday, 11 June 2018

News - Coalition Schemes
Luxury concierge service targets UK loyalty market
Liam McLoughlin - Tuesday, 12 June 2018

News - Prepaid Cards
Shoppers buying gift cards for themselves
Liam McLoughlin - Wednesday, 27 June 2018

News - Reward Schemes
Sky uses loyalty for tenure to cut churn to lowest level ever
Administrator - Friday, 13 July 2018

News - Coalition Schemes
Frequent flyer rewards for private jet charter
Liam McLoughlin - Friday, 15 June 2018

News - Hospitality
Hotel chain trials facial recognition
Liam McLoughlin - Monday, 18 June 2018

article thumbnail News - HospitalityTuesday, 17 July 2018

After almost two years of preparation, Le Club merges loyalty programmes
Hotel trend to combine schemes set to continue
Le Club, the loyalty program from AccorHotels is the latest hotel group to feel the need to merge its hotel loyalty programme. The family includes Fairmont, Raffles, and Swissôtel and the merger has taken nearly two years. Read more ...

article thumbnail News - Reward SchemesFriday, 13 July 2018

Sky uses loyalty for tenure to cut churn to lowest level ever
Sky VIP wins Best New Loyalty Launch of the Year
Sky says its loyalty programme, which rewards length of tenure, now accounts for 33% of the weekly traffic to its app, while churn is at its lowest ever. Read more ...

article thumbnail News - HospitalityThursday, 12 July 2018

Hilton uses twitter for some great engagement
Hilton Hotels are doing some great loyalty marketing on Twitter at the moment. Read more ...

article thumbnail News - Prepaid CardsFriday, 06 July 2018

SPECIAL REPORT
Big regulatory changes affecting prepaid and gift products

How is ASC606 affecting gift card breakage in the US? Chinese ruling on pre-paid removes US$74.4bn from mobile coffers Big changes are underway that have the potential to significantly alter the business case for prepaid products, and including gift cards. The interesting point is that some of these changes are positive, and some negative. Read more ...

article thumbnail News - Customer InsightThursday, 05 July 2018

Credit Search Barometer provides some millennial understanding
Poor credit history and low credit scores impact customer behaviour

Understanding your customers is a pre-requisite for any type of relationship, and new research about credit scores provides an important window into the lives of millennials. Read more ...

article thumbnail News - Financial ServicesWednesday, 04 July 2018

India payments company expands into loyalty
Hospitality sector also targeted

Indian film production house Dharma Productions has signed a deal with India digital payments company Paytm to introduce a loyalty program. Read more ...

article thumbnail News - Financial ServicesMonday, 02 July 2018

Reputational survey shows banks could do better

But other sectors doing even worse

Banks can hardly be said to do well in the reputation and customer good-will stakes, but even though their scores in a US study show the end of a five year streak of improvement, they still do better than many other industries such as airlines and telecommunications. Read more ...

article thumbnail News - Prepaid CardsWednesday, 27 June 2018

Shoppers buying gift cards for themselves
Millennials lead trend
Read more ...

article thumbnail News - Corporate Social ResponsibilityMonday, 25 June 2018

Morrisons utilises green concerns as a loyalty tool
Retailer introduces bag and container initiatives
Read more ...

article thumbnail News - Reward SchemesMonday, 25 June 2018

Blockchain rewards scheme rolls out in Australia
80 merchants already using programme
Read more ...

article thumbnail News - Reward SchemesFriday, 22 June 2018

Flipkart takes on Amazon Prime
Indian eCommerce site plans rewards programme Read more ...

article thumbnail News - TravelThursday, 21 June 2018

Airline rewards to be used for hotel bookings
Loyalty scheme partnership widened Read more ...

article thumbnail News - Reward SchemesThursday, 21 June 2018

French shopping centre programme expands
70% of retailers sign up for scheme Read more ...

article thumbnail News - Loyalty Magazine AwardsWednesday, 20 June 2018

Winners announced from a truly global Loyalty Magazine Awards 2018
People travelled from all over the world to attend the special Gala Awards Evening for The Loyalty Magazine Awards, making it a truly global event.

Attendees arrived from South Africa, New Zealand, Singapore, Canada, the US, India, The United Emirates, Germany, France, Italy, Poland, Russia, The Netherlands, South Africa, Australia, China and many other countries to learn which companies achieved the accolade of being a Loyalty Magazine Awards winner. Read more ...

article thumbnail News - HospitalityMonday, 18 June 2018

Hotel chain trials facial recognition
Brazil pilot with loyalty members
Read more ...

article thumbnail News - Coalition SchemesFriday, 15 June 2018

Frequent flyer rewards for private jet charter
Points can be redeemed for future flights
Read more ...

article thumbnail News - Coalition SchemesThursday, 14 June 2018

Canadian coalition scheme targets disgruntled Aeroplan members
Bank and airline partner on programme that will feature multiple brands
Read more ...

article thumbnail News - Financial ServicesWednesday, 13 June 2018

Card-linked loyalty app launches in Europe
Banks can generate own offers and promotions
Read more ...

article thumbnail News - Coalition SchemesTuesday, 12 June 2018

Luxury concierge service targets UK loyalty market
Offering uses AI to deepen brand knowledge of customers
Read more ...

article thumbnail News - Reward SchemesMonday, 11 June 2018

Games platform adds blockchain loyalty
Users get coins for in-game achievements
Read more ...

 
     
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