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20 FEBRUARY 2019


Loyalty Magazine is proud to be a Media Partner for the following industry events:

Innovation in a disruptive digital economy
4-5 April 2019, Limassol, Cyprus Link
An elite gathering of the world’s leading financial institutions, disruptive Fintechs, challenger banks, regulators, innovators, policymakers and supervisory authorities.
The 6th NPF is structured to offer all participants a blend of networking activities, serious business talk and loads of in-depth insight, as well as actionable and practical tools and ideas that will add value to the advancement of your financial transactions, payments, and compliance strategies.
Some Agenda highlights are:
● key regulations affecting the industry with a specific focus on PSD2, TPP’s, Fintech and traditional banking collaboration
● practical uses of Blockchain, Cyber risk and resilience, AI and Data-driven innovations, Regtech
● Licencing, AML, KYC and legal framework of payments
● Challenger Sessions: EMI VS Regulator, Innovator VS Supervisor, Fintech VS Banking
Interested to join? Feel free to contact us or visit for further information on our programme and speaker panel.
For online registration visit - using Discount Code (15%) - CMMedia12
Analytics & AI in Travel North America (14-15 March 2019, San Francisco)

The largest travel AI, analytics, pricing and digital marketing event in North America is bringing together over 350 airlines, hoteliers and OTAs on March 14-15, 2019 in San Francisco.

This is the only event that will see you deliver AI that creates customer loyalty, dynamic and personalized pricing, an analytics strategy that gets your profit needle moving and a digital marketing game that drives direct booking in every single channel.

Over 40 speakers from the highest echelons in travel will take the stage including:

-          Shuo Wang, Principal Data Scientist, Carlson Wagonlit Travel

-          Jeremy TerBush, SVP Analytics, Wyndham Destinations

-          Isaac Mavis, VP, Data Science, Allegiant Air

-          Scott Brodows, VP – Hotel Supply, Hopper

-          Brandon Ehrhardt, Head of Platform – Loyalty, Expedia

-          Jess Petitt, SVP Analytics, Hilton

With over 15 hours of solid networking and meetings, this is the one event that will see you break into the new order of travel data and AI.



The Travel Acquisition & CX Summit (21-22 May 2019, London)

The largest senior-level meeting for Strategy, Innovation, eCommerce & Marketing in travel. It’s unique because it gathers 450+ CXOs/VPs from the biggest brands to improve acquisition rates and get CX right. Join speakers including Uber, Best Western, and Virgin Atlantic as they share case studies and provide practical, results-driven presentations that will revolutionise your business plan and enhance revenue.

This year’s themes boost bookings and cut acquisition costs, revitalise your CX with tech, maximise profits with digital distribution, strategies for continued growth and protect your company from uncertainty.


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Customer Contact Week - Executive Exchange
31st March to 2nd April 2019
Eden Roc, Miami Beach, Florida, USA
Customer Contact Week (CCW) is the world's largest customer contact event series. The CCW Executive Exchange is a premium, invitation-only event built for today's most senior CX and Contact Center Leaders and top solution providers.

5th Service Quality Excellence Summit 2019
21-22 February 2019, India
Inventicon Business Intelligence is pleased to bring to you the 5th edition of the cutting edge, well researched event on Service Quality Excellence which will give customer experience and Service Excellence professionals a deeper look into the key issues affecting the design and delivery of a consistent, meaningful, and rewarding customer experience to achieve an ever-growing, profitable, and engaged customer base. Click here to visit the event website:

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Loyalty & Awards

The Loyalty & Awards conference welcomes you every year in one of the most beautiful cities in the world.The 15th edition will take place from the 18th to the 20th of February 2019, this time in Paris.

This two and a half day event is designed to bring together airlines and hotels, as well as suppliers and other companies in the travel industry, to exchange information on new trends, achievements and innovations in travel loyalty. 
This is a meeting point of travel loyalty experts - one of the rare chances to both expand your knowledge on the topic, and to network with a large group of peers.


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25-26 June 2019, London

The Most Senior Brand-Focused Marketing, Digital and Social Media Summit has arrived in Europe!

Know your customer, know their journey! As marketers we must deliver impactful interactions that deliver a clear brand purpose and narrative - be a part of the evolving conversation at 2019’s Brand Marketing Summit Europe. 120+ attendees across marketing, digital and social media will join forces to reinvent their marketing strategy working towards one common goal. Taking place over the 25th and 26th June at the Grange Tower Bridge Hotel in London visit

Customer Service Summit West 2019
3-4 June 2019
San Diego, USA
Marketing Summit West
30-31 May 2019
San Francisco, USA

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