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19 AUGUST 2017

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article thumbnail Friday, 18 August 2017

Alibaba merges loyalty schemes
‘Super Members' get enhanced rewards as online giant targets its most engaged customers
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Latest feature
     
 
GDPR is coming: Are you ready?

The European Union General Data Protection Regulation (GDPR) comes into force in less than a year (May 2018).

If you are among the 96% of companies that according to research still do not understand GDPR, here is what you need to know.
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 Latest news 
 
Month's news
 
   Most read  
 
     
 
News - Coalition SchemesThursday, 17 August 2017

CX firm rebrands and launches new website
Changes following acquisition Read more ...

article thumbnail News - Customer InsightThursday, 17 August 2017

Loyalty schemes a hit with Gen Z and Millennials
High participation rates drive new opportunities for beauty and media/entertainment schemes
Read more ...

article thumbnail News - Coalition SchemesThursday, 17 August 2017

Comment: Nectar protests show partners must be chosen carefully
Nectar ran into a firestorm of social media protest this week after it published details of its partnership with the Daily mil on its Facebook page.
Read more ...

article thumbnail News - Company newsWednesday, 16 August 2017

Seed funding for Member.ID
Investment to be used to drive loyalty offering in Indonesia Read more ...

article thumbnail News - Coalition SchemesWednesday, 16 August 2017

Nectar runs into a social media storm
Protests over link-up with Daily Mail
Read more ...

article thumbnail News - Customer InsightMonday, 14 August 2017

The era of the disloyal customer is upon us
Tech savvy consumers want speed and convenience
Read more ...

article thumbnail News - HospitalityFriday, 11 August 2017

Hotel boosts retention with twin schemes
Extra £155k in revenue in six months Read more ...

article thumbnail News - Reward SchemesThursday, 10 August 2017

Marriott topples rival in hotel scheme rankings
Alaska retains frequent flyer top spot Read more ...

article thumbnail News - Reward SchemesWednesday, 09 August 2017

Verizon starts ‘simple and personalised’ rewards
Scheme modelled on customer feedback Read more ...

article thumbnail News - Data SecurityTuesday, 08 August 2017

Brexit and lack of resources hamper GDPR compliance
Majority of firms up to speed, but 15% do not have funds to get compliance plans off the ground   Read more ...

News - Coalition Schemes
CX firm rebrands and launches new website
Liam McLoughlin - Thursday, 17 August 2017

News - Customer Insight
Loyalty schemes a hit with Gen Z and Millennials
Liam McLoughlin - Thursday, 17 August 2017

News - Coalition Schemes
Comment: Nectar protests show partners must be chosen carefully
Liam McLoughlin - Thursday, 17 August 2017

News - Company news
Seed funding for Member.ID
Liam McLoughlin - Wednesday, 16 August 2017

News - Coalition Schemes
Nectar runs into a social media storm
Liam McLoughlin - Wednesday, 16 August 2017

News - Customer Insight
The era of the disloyal customer is upon us
Liam McLoughlin - Monday, 14 August 2017

News - Hospitality
Hotel boosts retention with two schemes
Liam McLoughlin - Friday, 11 August 2017

News - Reward Schemes
Marriott topples rival in hotel scheme rankings
Liam McLoughlin - Thursday, 10 August 2017

News - Reward Schemes
Verizon starts ‘simple and personalised’ rewards
Liam McLoughlin - Wednesday, 09 August 2017

News - Data Security
Brexit and lack of resources hamper GDPR compliance
Liam McLoughlin - Tuesday, 08 August 2017

News - Coalition Schemes
Marriott and Alibaba link schemes
Liam McLoughlin - Monday, 07 August 2017

News - Prepaid Cards
National Gift Card deploys card sequencer machines
Liam McLoughlin - Friday, 04 August 2017

News - Reward Schemes
Sky rolls out its UK and Irish rewards scheme
Liam McLoughlin - Thursday, 03 August 2017

News - Data Security
Privitar gets major Series A funding
Liam McLoughlin - Wednesday, 02 August 2017

News - Comment
Facebook AI problems - should we be worried?
Liam McLoughlin - Tuesday, 01 August 2017

News - Reward Schemes
Wickes targets loyal trade customers
Liam McLoughlin - Tuesday, 01 August 2017

News - Retail Loyalty
Hudson’s Bay starts programme in Europe
Liam McLoughlin - Monday, 31 July 2017

News - Hospitality
Hotel members can use points to bid at online auctions
Liam McLoughlin - Friday, 28 July 2017

News - Retail Loyalty
Retailers accelerate spending on next-gen tech
Liam McLoughlin - Thursday, 27 July 2017

News - Retail Loyalty
Diners desert restaurants to eat at home
Liam McLoughlin - Wednesday, 26 July 2017

News - Reward Schemes
Pay with reward points trend gathers pace
Liam McLoughlin - Tuesday, 25 July 2017

News - Travel
Loyalty members use fingerprints as boarding passes
Liam McLoughlin - Monday, 24 July 2017

News - Marketing
App markets to customers as they charge their phones in-store
Liam McLoughlin - Friday, 21 July 2017

News - Mobile Rewards
Yoyo Wallet raises £12m
Liam McLoughlin - Thursday, 20 July 2017

News - Mobile Rewards
Restaurant rewards with Apple Wallet
Liam McLoughlin - Wednesday, 28 June 2017

News - Customer Insight
Positive research for personalised loyalty
Administrator - Thursday, 06 July 2017

News - Marketing
How to Market to Tech-Savvy Consumers
Liam McLoughlin - Friday, 30 June 2017

News - Customer Insight
Dare to be different: your customers will like you for it
Liam McLoughlin - Monday, 26 June 2017

News - Reward Schemes
Orange Belgium members get exclusive film premiere offers
Liam McLoughlin - Friday, 14 July 2017

News - Loyalty Magazine Awards
Macmillan wins For Good Causes Prize Draw!
Liam McLoughlin - Wednesday, 28 June 2017

News - E-Loyalty
Amazon Prime Day: The power of member-only offers
Liam McLoughlin - Thursday, 13 July 2017

News - Financial Services
Bank expands rewards offering into Romania
Liam McLoughlin - Monday, 17 July 2017

News - Reward Schemes
Tesco revamp plus deals with Uber and OTA
Administrator - Friday, 07 July 2017

News - Travel
Loyalty members use fingerprints as boarding passes
Liam McLoughlin - Monday, 24 July 2017

News - Company news
IoT loyalty platform for sports fans
Liam McLoughlin - Thursday, 22 June 2017

News - Reward Schemes
Pay with reward points trend gathers pace
Liam McLoughlin - Tuesday, 25 July 2017

News - Customer Insight
75% admit purchase decisions changed by rewards
Liam McLoughlin - Monday, 10 July 2017

News - Travel
Free return flights for Norwegian frequent flyers
Liam McLoughlin - Tuesday, 11 July 2017

News - Mobile Rewards
Yoyo Wallet raises £12m
Liam McLoughlin - Thursday, 20 July 2017

News - Marketing
App markets to customers as they charge their phones in-store
Liam McLoughlin - Friday, 21 July 2017

News - Data Security
GDPR privacy demands will strangle marketing
Liam McLoughlin - Wednesday, 19 July 2017

News - Hospitality
Hotel members can use points to bid at online auctions
Liam McLoughlin - Friday, 28 July 2017

News - Retail Loyalty
Retailers accelerate spending on next-gen tech
Liam McLoughlin - Thursday, 27 July 2017

News - Retail Loyalty
Diners desert restaurants to eat at home
Liam McLoughlin - Wednesday, 26 July 2017

News - Coalition SchemesThursday, 17 August 2017

CX firm rebrands and launches new website
Changes following acquisition Read more ...

article thumbnail News - Customer InsightThursday, 17 August 2017

Loyalty schemes a hit with Gen Z and Millennials
High participation rates drive new opportunities for beauty and media/entertainment schemes
Read more ...

article thumbnail News - Coalition SchemesThursday, 17 August 2017

Comment: Nectar protests show partners must be chosen carefully
Nectar ran into a firestorm of social media protest this week after it published details of its partnership with the Daily mil on its Facebook page.
Read more ...

article thumbnail News - Company newsWednesday, 16 August 2017

Seed funding for Member.ID
Investment to be used to drive loyalty offering in Indonesia Read more ...

article thumbnail News - Coalition SchemesWednesday, 16 August 2017

Nectar runs into a social media storm
Protests over link-up with Daily Mail
Read more ...

article thumbnail News - Customer InsightMonday, 14 August 2017

The era of the disloyal customer is upon us
Tech savvy consumers want speed and convenience
Read more ...

article thumbnail News - HospitalityFriday, 11 August 2017

Hotel boosts retention with twin schemes
Extra £155k in revenue in six months Read more ...

article thumbnail News - Reward SchemesThursday, 10 August 2017

Marriott topples rival in hotel scheme rankings
Alaska retains frequent flyer top spot Read more ...

article thumbnail News - Reward SchemesWednesday, 09 August 2017

Verizon starts ‘simple and personalised’ rewards
Scheme modelled on customer feedback Read more ...

article thumbnail News - Data SecurityTuesday, 08 August 2017

Brexit and lack of resources hamper GDPR compliance
Majority of firms up to speed, but 15% do not have funds to get compliance plans off the ground   Read more ...

article thumbnail News - Coalition SchemesMonday, 07 August 2017

Marriott and Alibaba link schemes
JV to enhance experience of burgeoning Chinese traveller numbers
Read more ...

article thumbnail News - Prepaid CardsFriday, 04 August 2017

National Gift Card deploys card sequencer machines
Purchase of gift card attaching and mail insertion tech Read more ...

article thumbnail News - Reward SchemesThursday, 03 August 2017

Sky rolls out its UK and Irish rewards scheme
Launch follows success of Italian programme as broadcaster attempts to cut churn Read more ...

article thumbnail News - Data SecurityWednesday, 02 August 2017

Privitar gets major Series A funding
Big data security provider helps companies comply with GDPR Read more ...

article thumbnail News - CommentTuesday, 01 August 2017

Facebook AI problems – should we be worried?
Warning that technology should not be used "for the sake of it" Read more ...

article thumbnail News - Reward SchemesTuesday, 01 August 2017

Wickes targets loyal trade customers
Scheme offers 10% off purchases Read more ...

article thumbnail News - Retail LoyaltyMonday, 31 July 2017

Hudson’s Bay starts programme in Europe
Scheme coincides opening of first stores in region Read more ...

article thumbnail News - HospitalityFriday, 28 July 2017

Hotel members can use points to bid at online auctions
More than 30 offers and experiences available
Read more ...

article thumbnail News - Retail LoyaltyThursday, 27 July 2017

Retailers accelerate spending on next-gen tech
IoT, cloud and AI lead the way as businesses look to gain customer advantage Read more ...

article thumbnail News - Retail LoyaltyWednesday, 26 July 2017

Diners desert restaurants to eat at home
Restaurants should offer tailored customer experience to meet online delivery threat Read more ...

 
     
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